Around the building
The Point is fully wheelchair accessible with flat level access to our Box Office and all performance spaces. There is a lift to our meeting room and wheelchair accessible seating areas.
We have three accessible toilets.
Walking sticks, crutches and walking aids can be taken into any of our performance spaces. We also have spaces for mobility vehicles.
If you are bringing a pram or buggy to a show, please let us know so we can arrange storage for you.
We offer two different types of infra-red hearing systems for enhanced hearing:
A headset for anyone who would like the sound on stage amplified
A necklace set to amplify sound on stage for those people who already wear a hearing aid.
Free personal assistant tickets
On selected shows we are delighted to offer a free personal assistant ticket to anyone who needs additional support. To book please call our box office on 023 8065 2333.
We have a changing room located near our Dance Studio for classes. Please ask our friendly Box Office team if you would like to use this.
Hearing and guide dogs are welcome in all our spaces, please let our Box Office know when booking so we can make sure both you and your dog are comfy.
Our Theatre Buddies are here to support you if don’t feel able, or comfortable coming to the theatre on your own.
If you would like to book to see something and you're interested in having a Theatre Buddy, please contact us at firstname.lastname@example.org or call 023 8065 2333.
Our relaxed performances create a warm welcome to people who might normally find it difficult attending the theatre.
This can include: people with learning disabilities, movement disorders, Autistic Spectrum Disorder, other sensory, communication or neurological conditions, or those with young children or babies.
At our relaxed performances you'll find:
Free personal assistant tickets to ensure audiences feel supported and have the richest theatre experience possible
Extra staff help with seating and access around the theatre
The lighting will be a little higher during the performance
No blackouts or strobe lighting
Our staff and the actors will have a relaxed attitude to noise (both voluntary and involuntary)
You can leave the auditorium at any point with staff to help you leave safely
Additional wheelchair spaces
A safe, friendly place
We're proud to be a Safe Place offering vulnerable people a safe place to call into should they encounter any difficulties when out and about in the community.
We are a Breastfeeding Welcome venue and support breastfeeding Mums to feel welcome at our theatres.
We are proud to be part of the Alzheimer's Society Dementia Friends programme, the biggest ever initiative to change people's perceptions of dementia.